If your TV is connected to the internet, Samsung engineers are able to provide remote support and tackle the lip sync issue for you. You can do this by unplugging the connection and just playing Freeview through the TV’s speakers.Ĭontact Samsung tech support – as your TV will most likely be within the manufacturer’s guarantee, contact Samsung technical support to report the problem.
What if the update doesn’t fix the issue?Ĭheck any TV audio kit – if you play your TV through another audio device, such as a sound bar or hi-fi, make sure the lip sync is not being caused by the audio connection rather than the Freeview tuner. Just make sure you select the latest version. Alternatively, you can manually update by downloading the firmware to a USB stick and then uploading it to your TV. If your TV is connected to the internet, it should update to the latest firmware automatically. We verified on our own H6400 models that it did work.
Update to the latest firmware: We contacted Samsung a while ago to alert them to this issue, and the company released new firmware (another name for a software update) in September to fix it. It is understood that the problems were caused by a software update issued to the TVs over the summer (and unfortunately, after we tested them).īrowse all of our Samsung TV reviews. This involves a mismatch between the picture and sound, and can leave you with the feeling you’re watching a badly dubbed film.Īlongside H6400 models, we’ve also heard reports of this happening on H6500 and even H7000 models. Samsung’s H6400 smart TVs have proved popular this year, but we’ve received complaints from some owners. Programmes played through the TV’s built-in Freeview tuner have been affected by a lip sync problem, mostly on standard definition channels. TV reviews – our expert, independent tests rate TVs from Samsung and other brands Samsung smart TV
Account will be charged for renewal within 24-hours prior to the end of the current period.Is the sound on Freeview TV programmes out of sync on your Samsung smart TV? Here’s how to get it fixed.Īre Freeview TV programmes all out of sync on your Samsung smart TV? If so you may have been hit by a known flaw, but don’t worry as here’s what to do to fix the fault. Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period Payment will be charged to iTunes Account at confirmation of purchase The pricing are $3.99 weekly with 3 days free trial, $11.99 monthly and $39.99 onetime lifetime Information about the auto-renewal of subscription The app works best for iPhone 7 & above, iPad 3 & above, iOS 12 +. To stop mirroring click on top red bar of your iPhone Open the app and click on Start Mirroring to start mirroring on Samsung, LG & Roku TV Allow your TV connect to your iPhone/iPad Open the app and connect the app to your Samsung, LG & Roku TV
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